labricoleuse: (dye vat)
[personal profile] labricoleuse
So, Rit dye.

You'll find a lot of differing opinions on Rit and other union dyestuffs in the theatre industry--some folks love them, others hate them, and everything in between. Whether you are positively or negatively inclined toward such dyes, the fact is, in many theatre dyeshops across the country, you find a stock of Rit and/or Dylon and/or Tinfix, and you need to be familiar with using them to the best of their abilities because it might be all you've got in a pinch. As such, we stock the whole Rit range and the first thing we discuss in my dye class is union dyes.

In addition to the small packets of powder and bottles of concentrate that you can buy in grocery stores and fabric shops, Rit sells larger quantities to industry through their Professional Line in 1-lb. and 5-lb. jars of powder, and 5-gallon pails of liquid concentrate. My aim here isn't to discuss the merits and faults of union dyes; it's to solicit opinions on Rit's new packaging of their industrial powder dyes from those who use them. I don't use this blog as a platform for rants or whining, so please don't infer that tone or subtext from this post; I'll cop to being personally dissatisfied with the new packaging, but what i really want to hear is how others feel about it. Is it just me? Is there some advantage to the new packaging that's escaping me? Is there some justification for the change i don't know about? Etc.

Let's look at the range of Rit powder packaging and compare.


If you stock the Rit line in your shop (or have worked in one that does) you'll find these containers familiar:

Photobucket


The short, stocky container on the right was Rit's packaging on bulk powder for years and years. The last time I restocked my inventory, the slightly different cylindrical container on the left was what i received my dyes packaged in.

I was excited at this change in packaging because it made good sense--the old containers weren't easily stackable with their bases much wider than their lids, and it made it harder to scoop larger quantities with the narrower mouth. The cylinders were stackable and made dye extraction easier. Yay! Good job, Rit, with the improvement in packaging! As you can see, i have shelving set up to accomodate my Rit inventory, and i was looking forward to fitting more of the narrower, taller containers on each shelf as the old ones got used up and replaced with the new ones.

So, imagine my surprise and disappointment when my most recent order came and I opened a box to find these:

Photobucket


Pardon my deployment of a French acronym, but WTF is this?

Well, of course it's clear what it is. It's a jug, of the type that normally dispenses liquid laundry detergent.

It is not stackable, it is not easily stored in great quantity, and it certainly is NOT something you can scoop measured amounts out of at all. Pouring powdered dyestuff out of a jug is problematic for a number of reasons--increased agitation of the powder makes more of it airborne when you dispense it, it's difficult to control the quantity of powder dispensed, and you do more hefting of the container's weight than one you can scoop from in a sedentary position. This packaging now requires users to be more vigilant with the use of particulate respirators and scouring of their workspace, less able to easily achieve repeatable results, and more ergonomically challenged in the course of its use. Where's the upside?

In order for me to use these in anything like an efficient fashion, i will have to pour them out into my old containers, and keep careful track of the labeling (since OSHA frowns on transferring materials out of their original packaging into different containers, and a lot of proper-labeling rigamarole is involved when you do store things in alternate containers from those in which they're sold). Not cool.

I wrote to the company last week explaining the problem with these containers for my uses and asking about an explanation for the change in packaging, but have yet to receive any reply. I'm a bit surprised by that--we're not a big account by any stretch of the imagination, but having been on top of the Rit inventory for several different theatres in my career, i've always had prompt, good communication with the sales reps and customer service folk in the past.

One possible justification i thought of for their change to this type of packaging is if they are santized, repurposed, recycled packages that Rit is now using as part of some type of greening campaign. In which case, i applaud the effort but not the result, and am still not digging this jug action, nope, no way no-how.

So, tell me your thoughts! Do you like these jug bottles for bulk Rit? Are they advantageous to your dyeing methods? Or are you, like me, dismayed and already missing the old brown canisters?

At least for now the powder in 1-lb. containers is still the small cylinders, so if you don't buy in 5-lb bulk, you're still getting sensibly-packaged product.




(Also, I want to clarify that i'm not looking for feedback about the quality of Rit itself, or suggestions of alternate dyes. We stock other types of dyes as well--fiber reactives, acid and disperse dyes. I have to keep the Rit line in my inventory as part of our range of dyestuffs.)


ETA 9/30/08: [livejournal.com profile] jaguarx13 had the excellent suggestion of a letter-writing campaign. Should you wish to participate, the contact information for the company is here:

Rit Dye/Phoenix Brands LLC
300 Atlantic Street, 11th floor
Stamford, CT 06901
203-975-0319
866-794-0800

I suggest a traditional paper letter, as I've still received no response--not even an autoresponse--to email.

Date: 2008-09-28 08:22 pm (UTC)
From: [identity profile] customcosplay.livejournal.com
The only logic I could see in it is maybe they mainly sell the 5lb packages to institutions? If you where dying laundry in the washer, it would make it easier to just dump a bunch in, but at the same time, it wouldn't really be harder to dump dye from a jar.
Sorry if that isn't a helpful insight, but that would be the only thing I could think of where pouring dye might be easier.

Date: 2008-09-28 10:08 pm (UTC)
From: [identity profile] labricoleuse.livejournal.com
Yes, definitely if you are doing things on a scale where you're using 5lbs of dye per batch, then it makes a lot more sense. I wonder how much of their business is folks who dye in that way, vs. applications like ours where you do go through a lot, but in smaller measured-out quantities...?

Date: 2008-09-28 08:33 pm (UTC)
From: [identity profile] ladycelia.livejournal.com
It's the same bottle that is used for Final Touch Fabric Softener--which is another one of their brands. My guess is cost cutting on bottling.

Date: 2008-09-28 10:15 pm (UTC)
From: [identity profile] labricoleuse.livejournal.com
Or i wonder, perhaps it could have been a temporary shortage of the proper containers so these are an interim "quick fix" using something on-hand rather than cease packaging product until the other containers were back in stock...

I'm interested to see whether anyone else pipes up with having received these types of containers, if this is just "how it comes now" or a freak occurrence.

Date: 2008-09-30 03:31 pm (UTC)
From: [identity profile] wendyhouse.livejournal.com
wow, I dearly hope that might be the case, because if those are the new permanent container that *sucks*.

(much as it seems unlikely that a company that size would run out of containers...?)

Date: 2008-09-28 11:04 pm (UTC)
From: [identity profile] lovefromgirl.livejournal.com
Aiyah! I see exactly what you mean and am in agreement.

Date: 2008-09-29 01:53 am (UTC)
From: [identity profile] jehanni.livejournal.com
This is dye powder in liquid-appropriate packaging, not dye liquid, right? Since I'm NOT a theater or manufacturer, I tend to use dye powders by the tablespoon to 1/4 cup: how big a vat and how much yadage would I need to be processing to use 5 pounds of powder? I'm picturing a swimming pool.

If hazarding guesses, I like the "temporary container shortage" idea. I can't imagine the blue, shaped jug is cheaper to manufacture than the black canister. I could possibly see that buying one shape is cheaper than two, and that the quantity of containers bought to manufacture fabric softener is greater than the quantity of containers to wholesale dye, but still, RIT is so universally available I imagine they have a decent customer base of theater and school accounts.

Date: 2008-09-29 02:50 am (UTC)
From: [identity profile] jaguarx13.livejournal.com
I'm as perplexed as you are. These new containers are totally unworkable as far as I'm concerned (for all the reasons you mentioned), and like you, I and others I know have been dumping new orders back into my old containers - or in some cases, new ones I purchased for easier stacking, shelf space, etc. I hope it's just a temporary abberation.

I say we all start a letter writing campaign to the company to protest the change and ask for the old containers back. Maybe they thought having a handle would make them easier to carry. Meh.
Edited Date: 2008-09-29 02:52 am (UTC)

Date: 2008-09-30 11:37 am (UTC)
From: [identity profile] labricoleuse.livejournal.com
I think a letter-writing campaign is a good idea. I'm going to write one this afternoon, i think, on some work stationery.

Here's the contact information, which i'll add to the post as well:

Rit Dye/Phoenix Brands LLC
300 Atlantic Street, 11th floor
Stamford, CT 06901
203-975-0319
866-794-0800

I'm going to write a paper letter, since my email has gone completely ignored.

New Rit Containers

Date: 2008-10-03 03:47 am (UTC)
From: (Anonymous)
I called RIT customer service today and everyone I spoke to seemed very surprised that the packaging had changed. The gentleman I spoke with took my name and number and said he would try and find out what was going on. I'll keep you posted if I get a response.

Judy C.
Denver Center

Re: New Rit Containers

Date: 2008-10-03 11:14 am (UTC)
From: [identity profile] labricoleuse.livejournal.com
That's good news! I can't wait to hear what they say when they get back to you. I hope they DO get back to you--i've still gotten nothing with text-based communications. Maybe a "calling campaign" is a better idea than a letter-writing one. :)

Date: 2008-09-30 12:36 am (UTC)
From: [identity profile] kleinerkolibri.livejournal.com
heh, this only makes it so clear how long it's been since our dye cabinet has had it's stock updated, we still have the short brown containers. Upon seeing this I do share in your frustrations with the new packaging. My biggest concern with the dyes in our shop is that they remain contained as much as possible, as floating particles in the air can land on anything and get wet years later for nasty surprise stains, not to mention the health concerns. It's clearly a liquid container, so hopefully it is the quick fix thing. Or perhaps they bought these containers really cheap off of some failing company and are trying to cut corners in the failing economy? Either way, I'm interested in the response from RIT if you get one.

complete agreement

Date: 2011-05-10 01:48 pm (UTC)
From: (Anonymous)
I am the Wardrobe Master and Shop Foreman in a Costume Shop in Oklahoma City. I have been searching for bulk dye to re-up my supply for our summer season and my boss, our designer, and I were havng this exact conversation. We COMPLETELY agree. The new packaging is ridiculous and impracticle. I will be taking our advice and writing to the company about our dissappointment. Having used many different dyes before we have found that Rit is the best for our uses...but come on, I wan the dye on my selected fabric... not all over myself.

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